Naaptol Online Shopping — Not worth for the purchase good _ very low quality | |||||
Had purchase 112 Pcs Drill Machine & Screwdriver Set Combo from Naaptol for Rs. 2000/- which is totally not worth for it when I open the packet. So on the same day inform the Naptol customer care on this issue for which they transfer the call to Technical team saying it technical issue but actually I simply want to return the product & get back my cash. So spoken to customer care couple of times but no luck and last week when i spoke to the technical team they said me you inform the Naptol representative saying there is no technical problem with the product & I wanted to return it for which they given the case reference ID ie. 13089187 & told next time i can given this reference & can be resolved but when i called yesterday (20-Jan-2016) night around 11.16 pm & spoken to Bhaktha Naik he is from technical team saying there is no procedure for returning the product which was totally dissatisfied me & i was planning to make a sue against Naptol if this doesn't work soon. Was this information helpful? | |||||
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Naaptol Online Shopping customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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Someone from Naptol team called me yesterday saying they will send a mail with details to which address I need to return the product & they will credit the amount to the provided bank details. He has given a no. i.e.[protected] but today when i called on that number its goes on ringing but no body is answering.
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