Naaptol Online Shopping — Order not received more than 10days

Address:

New Delhi, Delhi

My name is suman ordered no.15177659, I placed d order roti maker it took around 7days. When we opened the roti maker box we surprised it was low grade plastic handle and full of scratch steel. I returned the product on same date and asked my money back, they denied to return. They gave me the voucher instead of money amt of Rs 2400. Again I placed the order on 2nd July wrist watch amt of Rs 2500+ 100 shipping charges after I went the market same watch I was getting Rs 1500 so that I canceled the order. Now today is 1010th july I didn't receive any voucher or cancel product. I called to customer care they don't have any information about this. Is it scam they guys doing scam. Please take the action against them as soon as possible. I'm sure they cheated with many people.