[Resolved] Naaptol Online Shopping — phone replacement

perumalprabha

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

sir, I purchase a karbonn titanium S2 + on naaptol and they take one weak of time to delivery and the mobile was delivered on 22/10/14 at 17.30 but phone was not working properly so i make a compliant on that problem in ur customer care centre .compliant no:7501523 and my order no: 11052094 from the date of compliant i make lot of calls to your customer care and i go for near karbonn service centre and that person says the problem cannot be rectified and they gave DOA certificate on that mobile on 25/10/14.and i also says about this certificate to naaptol customer care but today 01/11/14 there is no further action will be taken. i dont want this karbonn so i want to change to micromax.please make any action on that problem I attached the bill copy and DOA certificate REGARDS P.A.PERUMAL, PH:[protected], [protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Nov 07, 2014

Updated by perumalprabha This has reference to your mail & telephonic discussion had with the undersigned on 02.11.2014, till date i have not received reply nor any of your representative have attended for refund of money.

Kindly arrange to do the needful without any further delay.

A line in reply to this mail is highly appreciated.

Regards,

P.A. Perumal
[protected]