Naaptol Online Shopping — Short Quantity of stainless steel kitchen set against 70 pcs as shown in TV advertisement

Address:

Bharuch, Gujarat

Dear Sir In television, Naaptol was advertising a Set of 70 pcs of stainless steel kitchen set for Rs.2999/-. After seeing the advt. I called Naaptol in the mobile no.[protected] and booked the set of 70 steel pcs on Cash-On-Delivery basis on dt.[protected]. I received the packet on dt.[protected] thru Blue Dart Courier service. After opening the packet I found that there are only thirty seven pcs of various sizes. When I contacted the Naaptol team and told about the shortage in the number of steel sets, I was surprised by the reply given by the representative of Naaptol. He told me that I have to count the number of steel sets with their covers. That means one utensil has to be counted as 2 including its cover. If this the fact, why the persons advertising in the TV are not making the fact clear and hiding the fact. This is a clear case of cheating, and I want the matter should be taken to consumer courts to penalize the company as well as the persons who are advertising the product, so that other consumers do not fall prey to the cheating companies. Thanks, Ajaya Kumar Biswal, Mob No-[protected]