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I am continuously following up with naaptol customer care and last 3 days back they told me we will send courier guy to pickup our product. I called today and give me another shock that I have to send back to Naaptol warehouse on my cost. I really don't understands how this company fooling customer and ripped of people money. First when i placed the order they said if i don't like the product i can return and they refund, When you really don't like and decide to return then god bless you because you need lot of energy and patience to make your self convinced that you become fooled, Refund means they give you voucher when product they received and they said 2-3 days but no one gonna come and then you do call to call center they said we will give you our warehouse address you have to ship ans once we received we issue voucher and sending cost of wrong merchandise, damage or bad quality or not setieafied product to naaptol its all cost on your head.
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607