Naaptol — Product quality not upto the mark, complaint no. 12626836 dt 7/12/2015, for refund not yet resolve

Address:Mumbai City, Maharashtra, 110034

I bought a Maahika Jewellery collection After receiving the product I had made a complaint of Poor quality and the same time they had given me code no.50614601 and advice to contact me to Aaramex courier I had contacted Aaramex courier, they had given pick up no. L08C12C on dated 8 Dec. 2015, again I contacted the Aaramex Courier on 16 Dec. and got informed that the earlier request is cancelled due to parcel not ready. As informed by me that no one contacted me for collecting the Parcel, Aaramex had given new pick up no. L167C64 . On 18 Dec. I again contacted Naaptol on 18 Dec. and complaint no. 12626836 given to me. On 20 Dec.
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