[Resolved]  Naaptol — Wrong size jacket delivered

Address:Bokaro, Jharkhand

I have also ordered the New Jersey Polo Club All Season
Double Sided Jacket + Tracksuit + Free Duffle
Bag + Watch, from naaptol.com my order no is 8333356. I had placed my order on
13th
Feb 2014 via COD.I received my product on dated 24 Feb 2014 via post office
parcel.

I also ordered by seeing the online chart from naaptol

which
shows that Size L(42), XL(44), XXL(46) so i
have placed my order for Size L(38-42)
according
to chart but when i
received my jacket it has 53 inch in size which is no where mentioned in
the chart, that too I didn't order.

It seems that they have only stock of 53 inch size jacket and no other size, they are selling only this size jacket by false advertisement of availability
of different sizes of jackets and making people fool and cheating them.

There is no terms and condition on their product while
purchasing.


Now, When I had called the customer care on 25 Feb 2014, after receiving
product and
told
them about my problem that size is not right and ask them what They can do for
it, they told that they have forwarded the problem and will be sorted out in 48
hours.Lets see...


I also want that my jacket size should be changed if they cannot exchange
them
refund my money.
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Aug 14, 2020
Complaint marked as Resolved 
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