Naaptol.com — non service of pickup back defective products | |||
I have purchased Winter Special Portable Electric Heater from naaptol under order No. 7836723. I received packet of two room heaters through bluedart courier at Jabalpur (MP). It is found one of them is not working and another has crake in back grill. On complaint to naaptol it has been told that at Jabalpur there is not pick up back service and i should sent the goods back to the company on my own courier expenses. If company is providing me goods through courier at Jabalpur then why should not be provided picking back facility. I was not informed that in a city like Jabalpur it will not provide me pick back services. Was this information helpful? | |||
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Totally bloody disgusting company... I agree with you 100%. I have ordered a CORDED TELEPHONE SET by cash on delivery and received it on 01.02.2014. After paying the amount when I had opened the box I found that the receiver of the telephone is UTTERLY BROKEN. Immediately I called to their customer care no. & told them about that. He replied me I have to send the product to their Delhi's address at my own expense.WHAT ... for a Rs. 500 product I have to be harassed like this way. NEVER PURCHASE ANYTHING FROM NAAPTOL.
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