Naaptol.com — Refund Payment not received

Address:East Singhbhum, Jharkhand

Regarding order no:13647409 My father ordered bedsheets from naaptol which was not upto the mark as per quality so we demanded return and refund. As per their procedures we returned the product and they sent us the cheque for refund. Now the chq that they sent was having the name misspelled due to which we were not able to credit it to our bank account . When i asked them they said sent us back the cheque and provide us your bank details so that once we receive the chq we will refund back the money in your account. I ALREADY SENT BACK THE CHEQUE ON 28TH MAY " AND THE COURIER TRACKING NUMBER SHOWS THAT IT WAS RECEIVED AT NAAPTOL.COM ON 1ST OF JUNE. For your reference I am again attaching the courier receipt which has the airway bill number:U[protected] (first flight courrier services). I am also attaching the tracking of courier services which clearly shows that it was delivered to you on 1st june. Apart from all this the cheque that you sent us was of icici bank dated 14/4/15 and the chq no. was 680493, you can very well confirm with your account department that it never got credited in our account. From that day i am constantly e-mailing them and they are not replying and still have not refunded us our amount. It's been almost a month now. Please help. Regards, Ankita
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