NSDL e-Governance Infrastructure Complaints & Reviews

Sir/madam,

I have applied for new pan card on 11 november 2023 through e-sign/e-kyc mode. I have got my acknowledgement number N-[protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...

Pending reset i-pin/re-issue of i-pin request is already present for this user id/pran...

I use NSDL website to create a new pan card of my neighbor. I have paid the amount of 106.90 using UPI and the amount got debited on 1/11/2023. But the application was unable to proceed due to mismatch issue. I need my refund, I hereby attach my transaction reference number (ZHD[protected])

Thankyou...

I had apply for my pan card application online through nsdl portal on 18/10/2023 and my application got failed and my money deducted from bank account. It showed that i will get refund within 7 days but still on 30/10/2023 i didn't received refund.. My registered/temperory token no. Is[protected].Kindly help me out as soon as possible...

Hello Team, I cloud not able to change the Password also getting below mentioned error, kindly help me to resolve this issue ASAP. this will help to do invest in NPS for this year and need to get year statement....

Status: your pan card is under process at tin centre[protected]/46/47/48/49. application incomplete.
There has been no change in status since oct 3rd. tin center is saying application sent to income tax dept already and docs submitted three times.
ACKNOWLLEGMENT NUMBER - [protected]...

I applied for a new pan card on 19th October 2023. It's 22nd October 2023 today but I still haven't been able to get through aadhar esign verification. It keeps showing "your request cannot be processed. Please try again after sometime."
Kindly help
Token number- [protected]...

Sir my Pran details is not updated in pran database... I can't able to fetch my transaction and I can't even order my new hard copy of Pran card.. It always show like... Ur pran details isn't updated in data base... Kindly solve this issue..

I have E PRAN card Soft copy.. And Pran number and other details is mentioned their

Pran number _[protected]...

I recived a message " we have received the documents with reference to your pan application. however, the documents are not valid" then i see my photo is not properly uploded but . but nonw there is not any option to uplode again & my money is also not refund that i again book my pan card. sir what i do . i need my pan card urgent....

TODAY I CHECK MY PAN CARD STATUS BUT IT IS SHOWING THAT "We have received the documents with reference to your PAN application.However, the documents are not valid" THEN I SEE HOW TO UPLODE PHOTO AGAIN BUT THERE IS NO OPTION TO UPLOPDE AGAIN. SIR WHAT I DO AND I NEED MY PAN CARD URGENT....

Pan card process is not done than Refund my Amount....

Dear Sir,

Here by i have applied for Change in Pan today on 05th October, -2023, And my Acknowledgment Number is [protected] and I got massage too for the same that thank you for using online service for Pan application,

But when i tracked the same it is showing that there is no record found for the same,

So please do the needful for the same,

Thanks & Regards,
Sandip...

Hi Team,
I made a transaction of Rs 50 for Reprint of pan card but the amount got debited either no any reference no generated for tracking the details. So please look the matter ASAP....

Hi Team,
I made a transaction of rs 50 for reprint for pan card on 02/09/2023.But the transaction got failure and amount debited either no confirmation for any reference no. So please look the matter and refund money ASAP....

Dear Sir,

I am a member of NSDL APY .
My monthly contribution is of Rs.376.
But I AM UNABLE TO CHECK MY ACCOUNT.
MY PRAN NUMBER IS SHOWING INVALID/NOT FOUND IN DATABASE.

KINDLY DO THE NEEDFUL SO THAT I CAN VIEW THE ACCOUNT.

Thanks,
Sayan Mukherjee
(PRAN[protected]...

Hi Team,

I applied a PAN card for my firm . I need PAN card number urgently to further process the GST and all. When I check the status it seems like require supporting documents. I submitted the all documents online and sent the required documents over speed post also. but still Pan Number not generated. Could you please help me in that.

Details status in pan poratls is :: "We have not yet received the supporting...

Hello,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account ( Through Google Pay UPI ). After returning to site, it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details...

Hello,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details are attached as an image (Screenshot of payment)...

Hello,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account ( Through UPI - Google Pay ) . After returned to page, it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details...

Hello,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account ( Through UPI - Google pay ) . After returned to page, it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details...