[Resolved]  NDTV — Pathetic service for Blue Dart

Address:

Bangalore, Karnataka

____My Credit Card was Dispatched from HDFC Bank to Yeshwanthpur Blue Dart Yard on 6th of August on 8th the executive was supposed to get the package to me, but I didn't. I was curious to know what happened and logged in to their website to check the status and this is what they had put" Consignee'S Address Unlocatable/Landmark Needed", So I left a message with the Landmark on 8th itself, again the status the very next day was " Consignee'S Address Unlocatable/Landmark Needed" and they redirected my shipment to my office address, which is in Koramangala. The Executive from the Koramangala Blue Dart Center had call'd me in the morning and since I work in Nigh Shift, I told him to give the package at the reception, for which he did not agree, and later agreed to redirect the shipment back to my house address, and yet again it went to Yeshwanthpur Blue Dart Yard, where they again put the status as " Consignee'S Address Unlocatable/Landmark Needed" without even trying to reach me over the phone or try to contact me on my address. from 6th till 14th They were not able to contact me. I tried reaching them over the phone gave them my address, emailed my GPS coordinates, told them that I am ready to recharge their phone number for calling me back if they are not able to trace my address, also agreed to pay them the Auto fare, None these worked. I tried emailing the higher authorities but yet no reply, here is the copy of my email.- Dear Customer, Thank you for writing to us.Concerned delivery unit has been informed to get in touch with you and arrange for the delivery.For any further query feel free to contact us back.RegardsKiran Hegde│ Senior Executive - Customer Services│ Blue Dart Express LimitedConnection Point, Ground Floor, Airport Exit Road, Bangalore 560017, India' +91 [protected] │ [protected]@bluedart.com│ www.bluedart.com"You could also track your shipment via your mobile from anywhere across the country. For current status of your shipment type T <space> way bill number or for delivery status type I <space> way bill number and send to 56767"Blue Dart's Rakhi Express, is more reliable and includes a specially designed envelope, all for just ` 200/- within India and ` 1999/-* InternationallyEvery Domestic Rakhi Express shipper has a chance to win an exquisite Titan wristwatch*-----Original Message-----From: sreetej.[protected]@pearson.com [mailto:sreetej.[protected]@pearson.com]Sent: Saturday, August 09, 2014 8:39 AMTo: KIRAN HEGDE /CS /BLR /SR.EX; D SUNDAR /CS /BLR /R.MGR; APPANNA M B /CS /BLR /MGR; RAVINDRAN.R/CS /BLR /A.MSubject: Please contact me if you are not able to find my addressEmail id : sreetej.[protected]@pearson.comTel no : [protected]Shipper/Consignee/Third Party : Consignee Comments : Please contact me if you are not able to find my address.The landmark is near Modern English School. Waybill Number : [protected][protected][protected] Pickup Date : 06 August 2014 From : CHENNAI To : BANGALORE Status : SHIPMENT REDIRECTED ON NEW AIRWAY BILL | New AWB Number : [protected] ___________________________________________ Hello Kiran, Waybill No : [protected] Reference No : [protected]I have mentioned my phone number, house address (which was verified by the HDFC bank authorities), but still I don't understand why your executives are facing difficulty in delivering this package to me. Here is the address again for your reference- #28, 4th Main, Maruthi Extension, Near Modern English School.Bangalore- 560021Please tell your executives to call me if they are not able to find the address, My mobile phone number is - [protected]Or just tell them to give me a miscall on my mobile phone number, i would call them back immediately.This is a pathetic services that you guys offer. This package was sent to my on 06-Aug-2014 and you guys have not delivered this yet. Such a Pathetic service. If you want I can even send my GPS coordinates of the pinpoint location of my house. Or Just tell your Dumb executives to Catch an Auto and come to my Place, I am ready to Pay them the Auto Fare.I have even tried calling the stupid Yeshwanthpur Blue Dart Office, They are waste as hell, They don't even respond. _____________________________________ I don't know what you guys are doing, this is the pathetic service that I have seen yet. And I am not going to let you guys get away easily this time. I will make sure that you guys pay for the pathetic service that you are providing.Please check the forwarded email. My package is still not delivered. _________________________________ These are the email that I had contacted- [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com, [protected]@bluedart.com [protected]@bluedart.com, [protected]@bluedart.comcc: [protected]@bluedart.com