New India Assurance Company Limited — No Service - Harassing the Customer

Address:

Mumbai City, Maharashtra

We are holding the policy from past 4 - 5 years for both of my parents (father and mother). Till date we had paid premium for every year. Now they are giving new premiums every day to pay while we give the premiums check. I don't know kind of professionalism they follow. When i asked for the 5 years policy certificate for personal accounting purpose they are still not considering and asking me to wait for some days and every time i call they reply " will provide the same after 31st". I still don't understand what kind of work they do. They can't even give me my policy which is in their system. I request you to please help as in am very much in trouble because of this company. Please dont take any insurance policy from this company as they dont have any professionalism at place. Their moto is to trouble people and take premiums and then NO service.