[Resolved]  Fastway Cable Ludhiana — FASTWAY POOR SERVICE

Mr. Incharge,
I am a resident of 17c aman park ferozepur road ludhiana. My settop box not working till dated 19/10/2012 uptill dated 21/10/2012( i.e upto 3.00 p.m). I have lodged 2 no complaints on mobile no [protected] the complaint no are[protected] dated 20/10/2012 and complaint no[protected] dated 21/10/2012. I gave them stb no. [protected] and v.c no [protected], but in vain. Please enquire into it, why my settop box not activated till date. Action should be taken on the defaulter employees.

Mr. Incharge,


I am a resident of kabir chowk, teacher coloney.Pathankot 145001.my name is Ankush. My cable not working till dated 20/10/2012 uptill dated 25/10/2012.Please enquire into it.

THANKS
ANKUSH.

I am Gursev Singh, resident of 178-A, Model Gram, Ludhiana (Phone no, [protected]) & hereby submit that I am a subscriber of Fastway Cable Net work having I/d. no.040143 from the day, it started. My complaint is that my Cable Operator, Mr Sonu, used to charge excess amount over the fixed subscription by the Company, after the difference of 2-3 months. On refusing to pay so, he behaves rudely & disconnect the Cable connection forcly. Firstly, he was charging Rs.150'/- p.m., then Rs.200/- p.m., & uptil December, 2012, he was charging Rs.200/- p.m.; In January, 2013, he charged Rs.230/- saying that is fixed by the Company; and from February, 2013, he was demanding Rs.230/- + 12.36% as service tax i.e. Rs.260/ p.m. When he was asked to explain he had no reply and when refused to pay the demanded extra amount, he misbehaved & disconnected the cable connection saying 'Jao jithon marzi lagwa lau'. Now, since 21.5.2013, my Cable connection is disconnected without any proper reason.. I don't understand what is my fault...only that I am a regular subscriber of Fastway Cable Network. I had made a complaint at[protected] on the same day, but no satisfactory response has been given. I have also made a complaint through Akosha.com but to no use. It is, therefore, requested to look into the matter immediately and instruct the Cable Operator to charge the monthly subscription as prescribed by the company & being advertised on the screen. Or, direct service by the Company may please be provided to me, solving my problem. Hoping to hear the best from your side. Thanks.

I am Gursev Singh, resident of 178-A, Model Gram, Ludhiana (Phone no, [protected]) & hereby submit that I am a subscriber of Fastway Cable Net work having I/d. no.040143 from the day, it started. My complaint is that my Cable Operator, Mr Sonu, used to charge excess amount over the fixed subscription by the Company, after the difference of 2-3 months. On refusing to pay so, he behaves rudely & disconnect the Cable connection forcly. Firstly, he was charging Rs.150'/- p.m., then Rs.200/- p.m., & uptil December, 2012, he was charging Rs.200/- p.m.; In January, 2013, he charged Rs.230/- saying that is fixed by the Company; and from February, 2013, he was demanding Rs.230/- + 12.36% as service tax i.e. Rs.260/ p.m. When he was asked to explain he had no reply and when refused to pay the demanded extra amount, he misbehaved & disconnected the cable connection saying 'Jao jithon marzi lagwa lau'. Now, since 21.5.2013, my Cable connection is disconnected without any proper reason.. I don't understand what is my fault...only that I am a regular subscriber of Fastway Cable Network. I had made a complaint at[protected] on the same day, but no satisfactory response has been given. I have also made a complaint through Akosha.com but to no use. It is, therefore, requested to look into the matter immediately and instruct the Cable Operator to charge the monthly subscription as prescribed by the company & being advertised on the screen. Or, direct service by the Company may please be provided to me, solving my problem. Hoping to hear the best from your side. Thanks.

Hello,
I am resident of 918 punjab mata nagar, street no 16/3 pakhowal road Ludhiana ([protected]) and am the cable user from last couple of years.recently i had problem with my set top box on 13/7/13.the complaint was lodged with[protected] with complaint no[protected] with the assurance i got from the executive that the problem will be solved within 4 to 6 hrs, simultaneously complaint was also lodged to local cable operator but of no use.several remainders were also given but of no use.finally i got the STB on 17/07/13.It was installed by me only as the local cable operator refused to install it.After installing it in morning time it shows error in network connection.Again complaint was lodged with complaint no[protected] but still the problem remains the same.I hope the best can be done from your end.Please let me know why we are paying service charges as there seems to be no service.

my fastway setup box notr working from last 15 days...warning show on my TV screen is 104 signal not found...i discussed with my local area fastway opretor but he refuse to talk on this problem and he not even pick up telephone...all your customer suffering from last 15 days...it is so shamefull for your company...pls look into this matter other wise i m going to disconnect your connection...my contect no. is...[protected]...Name...sanjeev verma...

i am gurmeet singh

my area cabel opreter service very bad i am totaly ofset last 6 month

my cabel not working properly some time signal problem some time wire problem every day any problem.warning show on my TV screen is 104 signal not found...i discussed with my local area fastway opretor but he refuse to talk on this problem and he not even pick up telephone...all your customer suffering from last 6 month...it is so shamefull for your company...pls look into this matter other wise i m going to disconnect your connection...my contect no. is...[protected]...Name...s gurmeet singh .other wise give me my securty and discount my cable imzetly today 14/11/2013 next time i am not pay any cabel charge

Over Charging For set top box
Over Charging For set top box
i m Ashok kumar barnala . my Cable operator Over charging set top box.( Rs-900 Refundable Rs-500 ) i use cable last 17 yaer. Alreddy Complaint submit Fastway care Last 5 month mobile no. [protected], but not Reply my Problem, Please help me


ashok kumar S/O LT. Sh. Vijay kumar
Bajwa patti street. near goyal bekary
Barnala 148101
[protected]

i am sandeep kumar

my area cabel opreter service very bad i am totaly ofset last 6 month

my cabel not working properly some time signal problem some time wire problem every day any problem.warning show on my TV screen is 109 signal not found...i discussed with my local area fastway opretor but he refuse to talk on this problem and he not even pick up telephone...all your customer suffering from last 6 month...it is so shamefull for your company...pls look into this matter other wise i m going to disconnect your connection. .other wise give me my securty and discount my cable imzetly today 27/11/2013 next time i am not pay any cabel charge
sandeep kumar
from ludhiana
[protected]
# 1109, phase-1, dugri
ludgiana

SETA BOX PROBLAM.
MY COMPLAIN NO[protected]DATE-08/12/2013
PARFECT NO-3709
PAR KOI HAL NAHI HOIA .NA COSTMERCEAR NA OPRATER NE KOI HAL NAHI KITA.
MY CONT.NO-[protected]

I am using fast way cable & have been making frequent complaints to the cable operator since last 21 days but of no vail. Then made a complaint at[protected] on 28/2/15 vide complaint no.1304421. Without resolving or sending a man to repair Fastway people are sending message that it has been resolved.
My mobile no is[protected] ludhiana

I have complate last 6days to cable operator but till now not resolve my complate .. Very very poor service roode behave your cable oprater ... My address v.p.o lalton kalan pakki bihi rupinder Singh... No.. [protected]

Hi
I am Rashpal Singh from Ludhiana Basti Jodhewal and I really agree Fastway Services are very Poor. Not only their Customer Care Executive committing false statement of solving Problems Even their Technician also giving excuses. They are making fun o[censored]s. They are wasting our Money and time as well. I requests to our Government that make some Strict rules to stop these kind of problems/situations

Hi
I am Rashpal Singh from Ludhiana Basti Jodhewal
I am also facing Problem with my set top Box from last 5 days and complaining continuously with no results/No status update and I really agree Fastway Services are very Poor. Not only their Customer Care Executive committing false statement of solving Problems Even their Technician also giving excuses. They are making fun o[censored]s. They are wasting our Money and time as well. I requests to our Government that make some Strict rules to stop these kind of problems/situations
Thanks,
Rashpal
[protected]

I have same problems as pointed out by most of the users above.Their services are horribly poor I won't recommend these services to any body who so ever is attending to or planing to prescribe these services.