NHAI — Damage to private vehicle by barrier at kalaghat toll Plaza

Address:Indore, Madhya Pradesh

On 16 Aug 2015 while enroute from Mhow (M.P) to Aurangabad I was crossing Kalaghat Toll Plaza in my Tata Safari Car along with my family while moving on posting from Mhow to Bengaluru. After I was asked to go after showing my identity card (I am an Army Person). While moving ahead suddenly the barrier dropped and damaged the windscreen of my car which was seriously damaged. I asked the available authorities for help and they said that nothing could be done since it was a Sunday. However, they asked me to write a complaint and copy of which is enclosed. They received the complaint and told me that they would be contacting me on my mobile Number as well as my e mail. Noone has approached me so far.
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