[Resolved]  NHAI — Exemption - toll tax from disable country wide on NHAI toll plaza

Address:Chandigarh, Punjab

Respected Sir

This is in connection with the subject above.I am disable person with disability of more than 80%.While I was travelling on NH-1 from Chandigarh to Amritsar I was being harassed by operator and staff manning at JATL TOLL PLAZA near Kurali on 19/12/2013, they forced me to pay me toll Tax in spite of I produced my disability certificate, and same happened on return journey on 21/12/2013 at same Toll Plaza.

They refuses to hear our voice and said that they do not exempt disable person from toll tax, I am sorry to say that
these are the common affair that disable person are being harassed and face hardship at toll plaza run by NHAI.

Staff member manning at these Plaza are violating the order of Govt.of India secretary Notification no-11065/12/2003, dated 14.12.2003 for subject mentioned above.

The order clearly mentioned that if anyone violating this order will be penalized and even may cancel there contract.
So Please look in this matter..

Looking forward to hear more from you and happy to learn your decision in this matter.

Thank you.
Your truly.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8416
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information