NHAI — Mishandling of Toll plaza workers

Sir, I have used to travel from Visakhapatnam to Srikakulam NH5 highway on weekly. We have toll plaza at Bhogapuram, Vizianagaram District, Andhra Pradesh. I have given Rs 500 to collect toll charge. I was asked very rudely to give Rs 40 and told him I could not have exact Rs 40 and have only Rs 500. Then he called one person he was the supervisor at toll plaza. Shockingly he used very filthy and bad language. Abused severally and took my car keys. It was very pathetic situation who the hell he was took my car keys. Do you think passengers are slaveries? Toll charges collected for the benefit of passengers? . I requested NHAI to counsel toll plaza workers otherwise big agitation would be happen at Bhogapuram toll plaza. I hope you may understand the grevienc of passengers