NIIT — ISTQB Certificate not recieved

Address:

Kolkata, West Bengal

I appeared for ISTQB Certification on 10 Sept. 2014 from college more Kolkata centre. I got a print out on successfull completion which would act as temporary certificate until i receive the formal certificate. I was told i would receive the formal certificate from ISEB within 4 weeks. But 4 months have passed and i am yet to receive the certificate. Upon contacting the POC of the centre i was advised to contact ISEB. I did as advised but of no help. Now the POC is telling he can't do any thing, how this can be. I am not the only one who is facing this issue there are few others also. I need the certificate as soon as possible.