NIIT — NO REFUND AND LACK OF TEACHING QUALITY

Address:Lucknow, Uttar Pradesh

To NIIT, I had recently taken admission in NIIT Gomti Nagar in two courses - Core Java and Android app development on the assurance that I would be given 3 days of trial classes to decide wheather to continue or get the full refund of the course fee which I had paid in advance in both of the courses. On the first day of my lecture which was for the duration of 2 hours form 11 A.M to 1 P.M the teacher-Mr Deepak Gupta who had the responsibility of teaching me came about 20 minutes late in the class and when he started the lecture he frequently paused midway and went outside of the room giving me different excuses and ended the class about 10 minutes before the scheduled duration of lecture.next day I got a call from NIIT and informing me that there wont be any lecture for next week as the responsible teacher decided to go on leave.And when I told them that I had limited time before my college reopens and I cannot afford to loose a week of class they had no answer except politely telling me to cooperate..The next(2nd) scheduled lecture which took place there again the teacher was 20 minutes late. And on the 8th of may this time Mr Deepak once again came late to the class by more than 20 minutes and this time more frequent than ever he was cutting of midway to take part in the activities which took place outside the class room and during lecture stopping to check on his mobile phone and staring out of the class clearly unfocused and disinterested in taking initiative in teaching us.Also during the class he has the habit of stopping to discuss about the ongoing activities in the facility which was miles beyond being of any help in understanding Core java and his methodology of teaching was also very shabby giving us such examples that had no connection with the question asked leaving more than ever confused regarding the question asked this type of indiscipline and disoriented way of teaching is not tolerated whatsoever may be the circumstances. I expressed my concern to the person who is the manager of NIIT Comte nagar branch or as she claims to be, Ms Sonalika Singh, and expressed my dissatisfaction towards the teaching methodology which apparently is currently adopted in the NIIT and after much thought and reasoning I asked for the refund as I am clear this institute is not at all suited for fulfilling my requirement of acquiring meaningful knowledge Mrs Sonalika Singh began dilly dallying on the topic of refund and finally told me that she was not responsible for my refund and I shall have to contact NIIT Alambagh branch for my refund as my registration was somehow done in that branch.When I contacted Alambagh branch Mr Pradeep told me that they do not have anything to do with my refund and told me once again contact Mrs Sonalika which I also did and in that conversation I felt that I was being forced to do the course against my wishes and during the entire conversation she kept avoiding my final decision of refund from both the courses every time telling me that NIIT is the best institute (which it is not) having the best teaching staff(which it does not have in anyway). And after two more classes some miracle would happen that I will fall in love with the teaching pattern which is currently adopted in NIIT and is mentioned above.After that I once again contacted Mr Deepak and demanded my refund from both the courses.Upon which Mr Deepak agreed to and promised to revert back to me within a couple of minutes which he did not do. Exasperated I called back NIIT Alambagh to learn that Mr Deepak had left the premises without leaving any word for me.This left me with no choice except to lodge this complaint on this esteemed forum with great anguish .So please help me in getting my refund.
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