NIIT — Poor Interaction

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	NA

Sir/Madam,

I was looking forward to join your in your academy for CCNA course. I just needed a crash course covering just the basics of networking, since it was for an interview purpose. As Im staying in Miyapur, I decided to join kukatpally NIIT even when it was very far from where i stay.

When I contacted the office one lady asked us to "come to office and discuss further". After going that far, she informed that they didn't have a batch that specific course.
But after searching in other places, who offers this course for just 3000, i still preferred NIIT since I already did courses from NIIT Delhi for Java and C++. Again when i called the same office (NIIT Kukatpally), the same lady picked the call and denied the fact that she told there wasn't any batch. Instead she told there was a new batch and asked us to come to office. As It was too far from my office my husband had gone to check with this.To him she told there was a batch and it was starting the next day.( one month networking course and it costs 6000 plus tax) As i can attend only evening classes she asked me to come, instead of my husband.

On Saturday( today), as I was free I had called twice to the office and the same lady picked the call. To my embarresment, she talked very rude in a very commanding voice. She told the batch already started. I asked her when the next batch starts to which she mockingly said"i told u the batch started and you are asking me when the next batch starts?" Still I was polite and said i dint want to miss any class, as i had issues with timings i was not able to attend... and just then she interrupted"see if you want to join the class you come to office and talk okay?" and disconnected. Is this the way you deal with people looking forward to join your institute? Hang up???

Deeply disappointed with this experience.I m sure I won't contact her or NIIT again for this course or any course hereafter. I m joining some other place for just 3000, still I'm sure i will definitely have a better experience. Seems NIIT will lose its reputation because of such poor faculties who doesn't even know how to interact with people.

Thanks,
Hannah