[Resolved]  NIIT — Refund of my voucher amount.

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I work for IBM and I went to NIIT cannaught place, delhi centre on 20th August to take a certification test (DB29 Application developer: 000-733). Monika Arora, who attended me, asked me to deposit the required amount ( 100 USD) for the voucher. Before depositing the amount I asked her to check if my exam was available with them. She checked and confirmed it to me and so I deposited the entire amount. After that I found that my exam was not available on the Pearson Vue website and the wrong information was conveyed to me. Since that day I am continuosly in touch with Monika Arora, Madan Mohan from Gurgaon head office and Kusum Dharr. They are just delaying me since 1 month in one or the other way and neither scheduling my exam nor returning back my amount. I confirmed from Pearson Vue customer care as well that my certification exam had already been expired on 31st April. After regularly calling these people they provided me a solution that whenever any candidate would come for IBM voucher, they would handover my voucher to them and would provide me my money. But in that case I demand my money first and then only I would forward my voucher code to them but they are not agreeing to that. So my concerns are, firstly what if I hand over my voucher whenever they'll call and then they forbade from returning back my money. I would be left with neither my voucher nor my money. Secondly, they are not providing me any exact date as in till what time I should wait for their candidate to arrive because I fear they'll again keep delaying me this way and my voucher will get expired. So, please provide a solution to my request and its been a month already, so I need my money back latest by 20th September 2014. After this date I won't be contacting you people in any sort and would be forced to take some action on it. PFA the scanned copy of the receipt of my deposited amount. Please do let me know when and where I need to come to take back my money. Thanks, Divya Srivastava [protected] [protected]@gmail.com