NIIT — Transfer location

Address:

Thanjavur, Tamil Nadu

I was doing my diploma in java course in NIIT branch Tanjore from sep 2012 to march 2013, The course duration was just 4 months but they took more than 6 months to complete and As I got job I requested the shift of my branch to Chennai to continue my course, and still the process had not completed. Each time when I approach the Branch in Thanjavur, Tamil Nadu. They give me with different answers. When they are contacting me for multiple times to join the courseand get the full amount to be paid for the course, Why cant they contact at least once week to give me the right answer and not even to give a proper response for my questions.