[Resolved] Nikon — Nikon has a worst service center in coimbatore | |||
I have visited your Authorized service center in 7th street, Gandhipuram, coimbatore...It's one of the worst serivce center i have visited, Actually the problem in my camera is the shutter mirror got stucked, i gave for service in that service center, they said shutter motor problem and they have to change it, and they said it will charge Rs.2400. I felt its so costly so i asked them to return the camera, they are not int rested to return it back, i asked them politely to return and they returned when i gave it to the unauthorized service center he said it just got stucked up and some one wantedly had pressed it.And he had repaired and he had not charged me a single paise...These nikon Authorized service center had asked me for Rs.2500. they are cheaters, since i asked the camera back they wanted.. pressed my shutter mirror..so don't go to nikon Authorized service center which is located in 7th street, Gandhipuram, coimbatore. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Here's a review I wrote on Google plus for this particular service center in Coimbatore.
Well where do i begin. The only reason i am writing this review is so that any other person thinking of going there knows better than to make that mistake. I gave my 80-200 f2.8 AF-D with a push pull mechanism for focusing. I happened to drop the lens and the push pull mechanism got stuck thus not allowing me to focus anywhere other than infinity. Now one day my friend was heading to the Canon service center in Coimbatore and i handed over my lens to him to give it in to this Nikon service center (which is right next to Canons SC). He came back with a document (proof of my having deposited the lens with them) which read 80-200mm f4.5-5.6 D and i naturally freaked out because the difference is obviously a huge one between an f2.8 and a variable aperture f4.5-5.6 lens so i called them up. When i stated to this woman on the phone that there was a mistake she said oh that's no problem as if that piece of information hardly mattered. Well, ok! Now the major part of the problem started. It was supposed to take around a month to fix according to them. No news from their side so I called them a month later and the same woman picked up the phone and told me it hadn't come back to them and that she would call me in two days. She didn't call as she had promised so i called her and she said exactly the same thing again. And again and again and again every time i called her, it was absolutely ridiculous! This went on for 6 months (you might be wondering why i didn't just go to the store in Coimbatore if I was only in Ooty but that's besides the point!). I was told that my lens was being fixed in Chennai (apparently) but when i asked this woman for a number of somebody i could call in Chennai she point blank refused to help me out! Utterly ridiculous again! Also this lady couldn't speak good english nor do i think she understood too much so i could never have a meaningful conversation about the whereabouts of my lens, neither was she thoughtful enough to pass it on to someone who could perhaps have a conversation with me in english! And to combat this language barrier (which shouldn't really exist if you are an authorized dealer) i handed over the phone to some of my friends who spoke Tamil but to no avail, in the sense that she had the same excuses everytime, the same old i will call you sir and tell you in two days.But even then all this rudeness and ridiculous behaviour on their part would have been overlooked by me if at the end of the day i got my beauty of a lens back in good condition and fixed up again. BUT BUT! And now i come to my main complaint with them, after keeping my lens for over 6 months (without me knowing its whereabouts and condition) it had NOT BEEN FIXED!!! And to make matters worse they wanted to charge me 3000rs for it!!! Un-[censored]ing-believable! And the most unfortunate part of this was that i wasn't there again to pick up the lens from the store, it was a friend who knew nothing about camera's or lenses and he had no idea it wasn't fixed so he payed up. AWFUL excuse for a service centre, took 6 months to return my lens, wouldnt tell me where it was, didn't fix the lens in all that time, returned it with a pretty high cost. BEWARE of incompetency! They are prime examples of it.
Well where do i begin. The only reason i am writing this review is so that any other person thinking of going there knows better than to make that mistake. I gave my 80-200 f2.8 AF-D with a push pull mechanism for focusing. I happened to drop the lens and the push pull mechanism got stuck thus not allowing me to focus anywhere other than infinity. Now one day my friend was heading to the Canon service center in Coimbatore and i handed over my lens to him to give it in to this Nikon service center (which is right next to Canons SC). He came back with a document (proof of my having deposited the lens with them) which read 80-200mm f4.5-5.6 D and i naturally freaked out because the difference is obviously a huge one between an f2.8 and a variable aperture f4.5-5.6 lens so i called them up. When i stated to this woman on the phone that there was a mistake she said oh that's no problem as if that piece of information hardly mattered. Well, ok! Now the major part of the problem started. It was supposed to take around a month to fix according to them. No news from their side so I called them a month later and the same woman picked up the phone and told me it hadn't come back to them and that she would call me in two days. She didn't call as she had promised so i called her and she said exactly the same thing again. And again and again and again every time i called her, it was absolutely ridiculous! This went on for 6 months (you might be wondering why i didn't just go to the store in Coimbatore if I was only in Ooty but that's besides the point!). I was told that my lens was being fixed in Chennai (apparently) but when i asked this woman for a number of somebody i could call in Chennai she point blank refused to help me out! Utterly ridiculous again! Also this lady couldn't speak good english nor do i think she understood too much so i could never have a meaningful conversation about the whereabouts of my lens, neither was she thoughtful enough to pass it on to someone who could perhaps have a conversation with me in english! And to combat this language barrier (which shouldn't really exist if you are an authorized dealer) i handed over the phone to some of my friends who spoke Tamil but to no avail, in the sense that she had the same excuses everytime, the same old i will call you sir and tell you in two days.But even then all this rudeness and ridiculous behaviour on their part would have been overlooked by me if at the end of the day i got my beauty of a lens back in good condition and fixed up again. BUT BUT! And now i come to my main complaint with them, after keeping my lens for over 6 months (without me knowing its whereabouts and condition) it had NOT BEEN FIXED!!! And to make matters worse they wanted to charge me 3000rs for it!!! Un-[censored]ing-believable! And the most unfortunate part of this was that i wasn't there again to pick up the lens from the store, it was a friend who knew nothing about camera's or lenses and he had no idea it wasn't fixed so he payed up. AWFUL excuse for a service centre, took 6 months to return my lens, wouldnt tell me where it was, didn't fix the lens in all that time, returned it with a pretty high cost. BEWARE of incompetency! They are prime examples of it.
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