[Resolved] Nilgiris Super Market. — Breach of trust and negligence | |||
Nilgiris super market at Vadapalani, Doshi Gardens, Chennai, are celebrating their anniversary this week, through tempting offers, fabulous discounts exciting discounts sent to the public through fliers. It says if you shop for Rs.1000 or more you get 500ml milk, minute maid 200ml, I-flo salt. For Rs. 2000 or more: 500ml milk, minute maid 200ml, 1/2 kg sugar, tide bar 250gm, I-flo salt. Rs. 3000 or more: 500ml milk, minute maid 200ml, 1/2 kg salt, tide bar 250 gm, 2kg aashirwad atta, 1 lt B Natural juice, I-flo salt. I was attracted by this offer visited the store on 4/4/2015, time 21:26:40. Bill no:[protected], Counter no.: 04., purchased grocery for Rs. 7394. I asked them to draw three bills one for Rs 3000, another for Rs. 3000 and the rest for Rs. 1394, so that I could avail three of the discounts. But they rudely refused saying that they could offer only one discount for Rs. 3000 and above. I was very shocked . No where in any kind of chain stores have I seen this kind of behavior or attitude shown towards a customer. Finally I refused to pick up the minimal discounts they were offering me and walked out. They simply did not care or bother to even to talk properly to smoothen the situation. It came to my realization that all the fanfare and advertisement was a mere eyewash. They just lure the public but do not keep up their word. When I should have got Rs 600 or over worth of goods as discounts, instead I got nothing. I believe your store with such a high reputation for over 100 years should not lose the public trust and support, because of such sales people/manager at the Doshi Garden store. I request you to give me a feedback on this issue. Kindly email me to [protected]@rediffmail.com. SUNDARI. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Kindk
Dear Ms. Sundari,
Greetings for the day. This is Priya from Future Group.
At the outset, kindly accept my sincere apologies for the inconvenience caused to you. I request you to please write to me with your contact number on [protected]@futuregroup.in. My team shall get back to you at the earliest and resolve this.
Regards,
Priya
Greetings for the day. This is Priya from Future Group.
At the outset, kindly accept my sincere apologies for the inconvenience caused to you. I request you to please write to me with your contact number on [protected]@futuregroup.in. My team shall get back to you at the earliest and resolve this.
Regards,
Priya
I was attracted by this offer visited the store on 4/4/2015, time 21:26:40. Bill no:[protected], Counter no.: 04., purchased grocery for Rs. 7394. I asked them to draw three bills one for Rs 3000, another for Rs. 3000 and the rest for Rs. 1394, so that I could avail three of the discounts. But they rudely refused saying that they could offer only one discount for Rs. 3000 and above. I was very shocked . No where in any kind of chain stores have I seen this kind of behavior or attitude shown towards a customer. Finally I refused to pick up the minimal discounts they were offering me and walked out. They simply did not care or bother to even to talk properly to smoothen the situation.
It came to my realization that all the fanfare and advertisement was a mere eyewash. They just lure the public but do not keep up their word. When I should have got Rs 600 or over worth of goods as discounts, instead I got nothing. I believe your store with such a high reputation for over 100 years should not lose the public trust and support, because of such sales people/manager at the Doshi Garden store. I request you to give me a feedback on this issue. Kindly email me to [protected]@rediffmail.com.
SUNDARI.