Nirmiti Hotels, Clubs & Resorts — Request for membership cancellation but still no response

Address:	Thane, Maharashtra, 580031
Website:	nirmitiresortsandclubs.com

I had purchased a membership in nirmiti resorts and clubs and because of their misguidance and improper information i requested to cancel my membership as per "purchase agreement conditions" - no. 13 - final agreement, that i can cancel within 7 days after purchasing the membership and can get a refund so i had sent an official request mail to cancel my membership on 12/07/2016 (tuesday). but till today no proper information is provided for cancellation.