[Resolved]  Nissan Micra — Rejection of my claim by Nissan car

Address:

Surat, Gujarat

Respected sir i have purchased a nissan miccra dci in 4/02/2011.from sillicon nissan car dealer surat and also tacking extended warranty by paying Rs.5107 for two years.compny is giving two years warranty and another two years by extended warranty.last week suddenly my car A/C stop working and i contacted dealer sillicon nissan surat.a car auto adviser inspect my cay and told me that your car a/c coil is damage and it should be replace and your car is under extended warranty period coil will be replace by company without any cost.my claim is rejected by company that i have note done regular car service at dealer so you not eligible to get claim.i have done regular twe free service at dealer offered by company.after that sillicon nissan did not contacted for any service and not giving advise that your car is under extended warranty period you to get paid services at dealar only. I have communicate other dealer in south Gujarat they have told me that it is dealer duty to inform you regarding paid service.i did not received any call from delear side.as i am Doctor it is very difficult to communicate with delear and company also.i lorged complaint at company at official toll free number but no feed back from them.because of delear mistakes i have to suffred.please look in this matter at earliest and give justice.