No Company — Full Amount of Refunds not Received

Address:

Kolkata, West Bengal

Dear Sir Details of said PNR’s PNR No. :[protected] :[protected] Train No.& Name :12303, Purva Express :12303, Purva Express Class :Sleeper :3 A Journey Date :2 Feb 2015 :2Feb 2015 Departure Time :08:00 Hours :08:00 Hours Fare Charges :Rs.310/- :Rs.3300/- Condition prevailed on the Journey date – -Train Departure delayed more or less 13 hours from the schedule departure time -TDR time 17:15 hours -Ticket Cancellation Id:[protected] & [protected] -Refunds received Rs.155/- & Rs.1640/- On verification from the Indian Railway website which clearly mentions in the Refund Rules-2 and reads as follows: 2. In case train is running late more than 3 hrs and Passenger has not travelled- full fare will be refunded. Indian Railways Website Link- http://pnrstatuslive.com/cancellation-refund-tdr-policy-of-indian-railways/ I am dazed to note that the refund amount was refunded to 50% by the department or the cancella- tion refund tdr policy of Indian railways is tricky for the citizen of India. How far judicially the Refunds are eligible to 100% as per the rules. Therefore, I request your good self to look into the matter and Refund the balance 50% of the fare deducted by the department. I shall appreciate for your judicial thought for the requested balance refunds instantly to my account. Thanking you yours faithfully Arbind Kumar Sharma +[protected]