Nokia Care — Cell given for repair but yet not repaired

Address:

Jabalpur, Madhya Pradesh

I have already submitted my device on 18 August but still not repaired yet, and from Backend i m contacting Mr. Tarun, he is not properly responding to me for my case. As he is handling my case, and also telling the device spares are not available to solve the problem. and from the submitted date Mr Tarun is not be able to provide me Standby phone and its now 21 days gone after submitting my Lumia 830. From company's website its continuously showing me that it will take 7-10 business days . So, My request you to please solve my case within 24 hrs and jst mail to me back or else i will filing the case at consumer forum against the MICROSOFT. Lastly, i had vocal communication on 04 Sep 2015 with Mr. Tarun so he said that, he accelerated my case and you will get response in 24 hrs but "MY FOOT" blady Microsoft service and employees"No response came yet. If you want help so pls i m really got frustrated with you all guys please provide me proper solution or replacement for the same. and please also contact me on [protected]@live.com just given to clean the front camera rest mobile was working very fine but after cleaning my Lumia front camera got in not working state and its audio also gets disturbed, the work done by Mr Rakesh from SAPNA TELECOM, JABALPUR, M.P.