Nokia Care — Mobile phone repair

Address:East Godavari, Andhra Pradesh

On 20th march I have given my nokia lumia 820 for repair in a nokia care centre after the expiry of warrenty it was an hardware problem that phone used to vibrate when i switch on the phone and no output in screen. I gave it to nokia care after 5days they said it works and costs 400 to 500 later they said the phone was not working they returned it back and now it was not even switching on or vibrating and i also found that some hardware parts also missing and now they are asking to pay 6000 rupees to repair. I am helpless and i cannot afford that much more Please helpme
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
May 02, 2014
Updated by Prasanth123
my phone IMEI no.[protected]
my contact number [protected]
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us on [protected]@microsoft.com and provide us with the following details:

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject.

Do include the complaint link in order to speed up the process.

Thanks,
Microsoft Team
not yet received any call/mail/support from nokia

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information