[Resolved]  Nokia Care — Poor Standards of Service at Nokia Care - Coimbatore

Address:

Coimbatore, Tamil Nadu

I have a Nokia Lumia 720 purchased in April 2014 & in just 4 months i came up with issues in the Mic & Speaker, hence gave it for servicing at the only Nokia care in Coimbatore in 100 feet road on 28th Aug 2014. The bunch of people here who call themselves service engineers couldnt rectify the minor problem here & asked for my approval to be sent to their head office in chennai & proposed a lead time of 10 days for delivering it. Cleverly, they did not mention the due date in the job sheet numbered[protected]/140820/079. When i called up on the 10th day, none of the useless people over there had any information on the phone & lethargically answered saying its not ready. I blasted at them after which they came up with a date of 13th Sep-14 that is today promising to deliver it. I called up this morning to get the same answer that its doubtful today. to whomsoever this may concern, please take necessary action of the bunch of lazy useless people providing the worst service anyone could imagine, bringing the whole image of the Nokia brand down with their awful annoying service approach. if it takes any longer I'm filing a legal consumer case against them.