[Resolved]  Nokia — Complaint against nokia service

Address:

Palakkad, Kerala

To
Senior Customer Care Manager,
Nokia, India

Hello this is Ratheesh I'm hereby writing this letter to make you aware that how long time takes for Nokia mobile services.
In month of March this year I had given my Nokia Lumia 620 at Nokia care, Palakkad, Kerala as the touch was not working porperly.They had told me that they have to change the touch and they also committed that they will give it back within 15-30 days.I had given it to them and made entry.
After 15-30 days they told me, currently they dont have touch stock so it will take little more around 4-5 days I said alright.
After these 4-5 days (second excuse), again they told me the same reasons & excuses and it will take 5-10 days.
This is somthing that is not expected at Nokia's service center take place, I want Nokia Care to take proper action in this.

Anyway i need my mobile with proper working condition or otherwise replace it with a new mobile.

Thank you,

Ratheesh.B
vattayar,
oottara,
kollengode,
palakkad.