[Resolved] Nokia — Fake promises by Nokia Care | |||
It is to inform that I have placed a order of a blue color sim tray for my Nokia Lumia 900 on 04/03/2014 with an advance payment of Rs 400. I was been promised that I will be given my stuff within 15 days of time period from the date of order placed. After following up again and again they are not providing me my Sim tray. They are asking me to take sim tray of other color which would be of no use. I have launched a complain in the care also, their I was told that I will receive a call within 48 hrs, but till date i have not received any call from their side. Am enclosing the details, Hope I get results soon. Model No: Nokia Lumia 900 Order No: 11208 Nokia Care Address: Tele Solutions, Eternity Building, DN-1, Sector-5, Salt Lake, Kolkata-91 Ph No:[protected]/41 Complain no: 1-[protected] Customer Name: Saikat Mitra Address: Cl/35, CK Market, Sector-2, Salt Lake, Kolkata. 700091 E-mail: [protected]@iihm.ac.in Ph no: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
51%
Complaints
7893
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information
Sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Nokia India Team
We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.