Nokia India — Cell phone in warranty but service centre not responding

Address:

Sagar, Madhya Pradesh, 470004

I purchased a Nokia handset model no. 130 on 28-Dec-2014. This handset was purchased from Hyderabad. Today the cell phone is not working and it is still in warranty. The authorised service centre in Sagar district (Madhya Pradesh) says it cannot be repaired and it has to be returned at the shop from where it was purchased. Today is the last day of its warranty and I cannot reach Hyderabad in 1 day just to return a cellphone. Why the authorized service centre people are not repairing the phone?