[Resolved]  Nokia India — Cheating by nokia, not providing bundled 500 mbdata for specific imei series of asha 502 dual sim

Address:New Delhi, Delhi

Sir,

I bought a nokia asha 502 dual sim handset in march with IMEI no. [protected], [protected] ] on 18 march via flipkart online. There was promotional offer of 500 MBfree data with idea connection with this asha 502, so I bought new idea connection mobile no. [protected], and tried to activate the bundled offer. But the idea telecom operator denied to provide the free data & explained that NOKIA has not paid and contracted idea for IMEI SERIES initials 35174...
This offer was strongly promoted by your website and was also mentioned on retail packet of handset ASHA 502.
So its a gross negligence and fraud on your part by not broviding the free data.
Kindly comtact idea telecom delhi & sort out the issue, thus provide me the promotional data.
I being a customer has full right towards that offer which Nokia was promoting before 31 march.I hope u will resolve the issue as I wouldn't hesitate to bring the issue in consumer court on basis of enough documentary evidence.
Thank you
BHUSHAN PANDEY
Nww Delhi
Contact no. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Nokia India customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details:

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject .

Do include the complaint link in order to speed up the process.

Regards,
Nokia India Team

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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