[Resolved]  Nokia India — complaint against nokia care(bareilly)

Address:

Bareilly, Uttar Pradesh

Dear all, This has to reference about your nokia care, i am here to informing you that i want to put a complaint against oll of the staff whose sitting in the bareilly branch nokia care.. So i am going to tell you the whole updates regarding from since my phone deposited to till the time. In the today morning i have submitted my phone at the nokia care regarding software problem.accrdingly to my phone repair status i will get my phone within an hour afrerwaeds after an hour i had called up to the nokia care to know the status of phone repair n i had asked them for the phone status they guys told me that they are having a surver problem or else they told me call them around between 4 to 5 on today only then i said ok i will call in the same.. So therfore i had called them again as per their words when they picked up the call they guys sudden angry on me or they said sir we told you we are having a surver problem moreover you are calling us continously i said according to you guys i had to called you to know the status then again they guys told me please call us after 5 On today Hence as per their words i had call them n i had asked them for the status, same as that they told me sir still we are having problem n they told me if iam so much desperate to take my phone status so they guys said take my phone back from the service centre or else get it repair somewhere else About this communication i said why i should get it repair anywhere else then i said i have bought nokia phone so i have get it repair at nokia care only as per my words i said you are sitting there for customers n you guys needs to give us a good service then they guys sudden got angry on me n they said sir we are not do whatever want to do or they said why i hd bought a nokia phone on despite of that i was listening only.. About the whole communication what i mean to say like whoever the guys are sitting there seriously they don't know how to talk to the customers you guys tell me is this a way to talk to the customer or did i mistake to bought a nokia phone..this is basically pathetic services which you guys giving us.. So henceforth i would request you all please look into this matter or get it sort out or else take a contingent action on them as soon as possible.. Jobsheet no.[protected]/150504/012 Customer Name:danish nawaz Mobile model no:nokia x Regards Danish nawaz [protected]