Nokia India — Defect in touchpad of Nokia Lumia 920 | |||
I replaced the touch pad of my Nokia Lumia set ( IMEI no [protected]) on 16/02/2015 by Nokia care agency, Ramdev Telecom, Garia, 279 NSC Bose road, Kolkata -700047, they charged Rs 12580/- for this replacement work.Now in May, 2015 the replaced touch pad become defunct, while contacting above Nokia care agency I was told again the touch pad to be replaced and similar amount to be paid by me, according to them warranty of such replacement is only one month. My obvious query to you Is it the level of quality and credibility of Nokia & Microsoft product ? Is it the level of care for customer you demand ? Is it the value for money a customer expects from such a world renowned company. Please send me your response urgently to decide my further action. Debasish Dutta.. Mob no [protected] . Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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