Nokia India — Delay in Service Delivery | |||
I had a complaint against Nokia regarding a service that I had bought of them. I have given my phone at Nokia service center, Tilak Nagar, New Delhi on 1st Sep 2014. They have given me time for 27 days. I requested for 10 days but they have refused. there are two issues in my phone. 1: Pictures are not clear. issue in camra and 2: applications are not working. I suppose this was not a big issue to take that much time. more surprising on 18th I got a mail for the revised target delivery date i.e. 8/10/14. its being really disappointing and I am thinking that I have taken a wrong decision to buy a Nokia Phone. I am leaving on 21st sep for my business trip so I want my phone at any cost. I am thankful of Nokia service canter for keeping me in trouble. I will go to a repairing center instead of Nokia care. regards, yugal chandola AVP HDFC Bank Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 12 4483 3000
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SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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I swear it does not keep any value of a customer who request for some service issues.
And it does not make any difference whether a customer is making some humble request for a delivery of handset within 25 days.
It was not a task for max 7 working days to resolve the service issue.
I want to have the mail Ids of head Officials for Escalation.