Nokia India — Faulty Set

Address:

Jaipur, Rajasthan

Dear Sir/Mam, Complaint no. 1-[protected] We have purchased Lumia 730 on dated 05.12.2014 from Jaipur, Rajasthan (ref. Enclosed). It was not operating, on 16.12.2014 we have given to Nokia Care (B M Gadget Services Pvt Ltd, Pune ). On 18.12.2014 again it was referred to B M Gadget as it was not functional. On 27.12.2014 again it was given to B M Gadget and still issue was not resolved. on 12.01.2015 again it has been given to Nokia Care Centre B M Gadget- Pune This has caused a lots of inconvenience and hardship for a month period. As it is warranty period, we sincerely request to replace the same by new phone. Subsequent to that we have again contacted Nokia Center on 09-03-15 and 25-03-15, there is no response and no action taken in this regard. This is causing lot of frustration and inconvinience Request to kindly resolve the issue at earliest Regards V.N .Gokhale [protected]