Nokia India — Gorilla Glass Screen issues

Address:

Bangalore, Karnataka

Sir, i just purchased a nokia lumia 1320 handset, 9 months ago. the sales person guaranteed that there would be no harm caused to the screen, come what may. the other day i was just charging my handset, it slipped and fell onto the ground (from less than 25cm above the ground) and the screen cracked. I was really upset and tensed, and its said that screens which break under physical damage are not replaced under warranty. But isn't this bad built quality sir.? They claimed the phone to have gorilla glass 2. I've put in a lot of my hard-earned money. please help. i hope i get my screen replaced at no cost, because I'm still under the warranty period. hoping you do the needful, thanking you a grieved customer