[Resolved]  Nokia India — Harassment by Nokia Care

Address:Coimbatore, Tamil Nadu

I am Hariprakhaash I had given Nokia Mobile Phone model 308 with IMEI Num - [protected] to Nokia Care, Multiple Mobile Care, NCC Code - 329_465550, # 306 Sri Gokulam Towers, 100 Feet Road, Gandhipuram, Coimbatore for servicing the following complaints 1.Touch & Display Problem 2. Fast battery Discharging 3.problem pertaining to call receiver for the call made from this mobile, hear only very low to nil voice The same was registered in Job sheet #[protected]/140818/038 The target date given by the service center is on 20th Aug, after i followed it up on 21st they update that its not ready & after that i repeatedly followed up via phone & they said its was ready only after 2 days from target date, i had to take permission from office to reach there, then i found it was not ready for point # 3, then i left again without receiving and i received a call from the center stating that it was ready for point # 3, again i took permission to go back there to find it was not ready. Totally 2 permissions & energy, time lost for the service center giving wrong information. The Mobile is still with them, i made it elaborate so that if there is someone who cares & walks the talk for Brand Nokia, pls attend to this & help me get the serviced mobile . I work as Regional Manager for Indian Region Business Development in a Pvt ltd & have been using Nokia mobiles (5 models currently used) for past 10 years. I can be reached @ hari.[protected]@gmail.com & +91 [protected] Thanks & would be appreciative if you care for the same.
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Aug 14, 2020
Complaint marked as Resolved 
Nokia India customer support has been notified about the posted complaint.
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