Nokia India — headset not working

Address:Kolkata, West Bengal

I bought a Nokia BH 503 stereo Bluetooth headset from naaptol on 12 th May 2015.But it's not taking charge from the beginning... I called naaptol they provide me help line no of Microsoft... I called there and they provide some service center contacts in Kolkata..but when I reached there they refuse to provide service...I again called Microsoft and they lodge a complain and told ring me back within 24 hour's.. but I don't get any phone till now... pls help me out ...and exchange my device...
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I bought a Nokia BH 503 stereo Bluetooth headset from naaptol on 12 th May 2015.But it's not taking charge from the beginning... I called naaptol they provide me help line no of Microsoft... I called there and they provide some service center contacts in Kolkata..but when I reached there they refuse to provide service...I again called Microsoft and they lodge a complain and told ring me back within 24 hour's.. but I don't get any phone till now... pls help me out ...and exchange my device...

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    +91 22 6776 9000
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