Nokia India — Irresponsible behaviour and product damage

Address:

Ahmedabad, Gujarat

Hello Sir/Madam, I have to register complain against Microsoft priority, Panchvati Ahmedabad. as they behaved irresponsibly while checking/repairing my nokia lumia 720. My phone went down as it got affected by bit of rain water, so I submitted the phone to Microsoft priority, they checked the phone and started it and it was functioning quiet ok, accept few things like the speaker was not working and network was not clear. So once again I submitted the phone to them to check it. They kept he phone for three days and everyday when I asked them about the status of the phone, they said they are working on it and it will be get repaired soon. But after three days they told me that the phone is not repairable as something happened to mother board. They have returned me dead phone, when I have given them the phone was in working condition. Moreover they also broke the power button belt When I asked them about this they told me that it was like that only. Eventhough they refunded the amount I am sure that something happened to the phone while repairing. This is very irresponsible behaviour as they damaged my phone and didn't took the responsibility.