Nokia India — issues with Lumia 720

Address:

Hyderabad, Andhra Pradesh

I purchased a new Lumia 720 about 18 months back. From the 5th or 6th month onwards i started facing issues. Issues like - not charging, no ringtone when in coming calls, other side perosn cannot hear my voice, automatic actions by the phone, etc...I have taken the phone to youir Nokia Care centre (Deccan Mobiles, Mehdipatnam, Hyderabad - customer service is horrible, but my complaint is not about that). They did some servioce the 1st time and the problem was solved. Again after 1 mnth a new problem occured. and i took it to them again...they fixed it...and next time some other problem...this went on several time...i argued with them several times and asked to give me a new phone...obviously they did not...1st year as it was in warranty period i did not have to pay any amount byut had to go thriough the torture of having to deal with these issues...now again for past 4 months i am having the phone break down constantly every month...each time they charge Rs. 550 and they fix the problem...next month same thing repeats (last two time it was phone not charging issue)...this time they fixed that and a new problem came up...no ringer when i receive a call and when i call someone the person on other side cannot hear me... do your servioce perople really now to fix the isssue...r they actually trained..how long should i take this torture...what is the point in paying 18-20000 for a phone which does not even last for 2 years...might as well buy a 5000 rs phone which surely will last more than that...i need a solution to this torture...please provide some solution ASAP as i cannot take this anymore...please reach me at [protected]