[Resolved] Nokia India — Lumia 720 defective piece received as replacement | |||
I am Dr Pathak from Ujjain and my no. is [protected]. I purchased a Lumia 720 black on 31st March 2014 from Lotus Ujjain, and it started giving charging problems on the 15th of May.I contacted Nokia Customer Care at Ujjain (A to Z Nokia Care) and the device was sent for repair. On 28th May they gave me a replaced device which now has sound problems. I cannot hear the person in call. I am really annoyed how NOKIA can replace with a faulty model to me. Why dont they check their models before bringing in the market? Nokia should withdraw all its faulty products from the market. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
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Sorry to hear about your experience. Please write to us on [protected]@microsoft.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject.
Do include the complaint link in order to speed up the process.
Thanks,
Microsoft Team
We would like to inform you that we are changing our contact email address to [protected]@microsoft.com. Would request you to please write to us at [protected]@microsoft.com going forward.