Nokia India — Lumia 730 back panel quality difference | |||
Dear sir/mam, I have recently purchased a back panel of grey colour of nokia lumia 730 from authorised service centre sirsa, haryana. When i matched this back panel with other same colour panel of nokia lumia 730 of my friends. I have found many differences between my phone back panel and there’s phone back panels. When i contact to care again for these differences, they told me its original and if you are not satisfied with this panel you can throw it on road. And says for any objection contact to nokia company and when i call to customer care they approve my complaint number and told to call back within 24 hours. They call me again and conference my call with nokia service center ‘s manager. The manager told me again this product is original and customer care executive told this me also and disconnected my call and i called them again for this issue they again disconnected it and then again i call them they said that your problem has been solved for nokia lumia 730 back panel and disconnected my call again. There are much differences in my panel its colour is completely changed and difference in the speaker grills and my panel have rough and mate surface but the original one is gloss and smooth surface. Now they are not going to replace or refund my money. Name - sachin Thanks Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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