Nokia India — Lumia Handset Damaged by Nokia Care During Servicing under warranty | |||
Dear Sir/Madam, My self Pankaj Priyadarshi giving my Lumia Smart Phone to Nokia Care Patna Kankarbagh Branch Name GALAXY CARE. Job Sheet no 241 Dated 05.12.2014. my phone emi no is [protected]. My Lumia windows phone was having only display & network problem. I given to repair the phone to nokia care then nokia care has taken more than 45 days to repair. After delivering my phone by nokia care having so many problems listed below: 1.Touch Problem 2. Hang Problem 3. Display Problem 4. Camera Problem 5.Software Problem 6. Phone Hang Problem 7. Network problem as usual. these all above problems done by nokia care . thanks and regards Pankaj priyadarshi Ph: [protected] Email : priyadarshi.[protected]@gmail.com Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
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Again I went to Galaxy Care Nokia service center then they told to me that your OS has been corrupt. Software updation charge Rs. 100/= will be charged by nokia then your all problem will be solved.
after giving me rs. 100 receipt and sw updation by nokia my all problems are same.
so please replace my phone and give me new or repair by certified engineer of my phone.
I don't want to take damaged phone.
after delivery my phone by nokia care on 24.21.2015 having very major fault by nokia care:
1. My original display was chand and ordinary display was replaced.
2. My touch was changed without my knowledge. It was scratched and old one.
front camera was dusty.
these all problems was done by nokia care after sercvicing my phone.
Taking more than 3 months by nokia.
who will responsible to bear this 3 month warranty loss of my phone.
please sresolve my query as soon as possible.
This last diving you time If my all above mentioned problem not solved then I will go to consumer forum and demand for penalty with extended warranty and also replacement of my phone.
Nokia is a brand and why Nokia damaging is brand by nokia employs.