[Resolved]  Nokia India — manufacturing defect

Address:

Mumbai City, Maharashtra

JAVED ALI LALA MODEL NOKIA LUMIA 720 BALCK IMEI NO;[protected] JOBSHEET NO;[protected]/141120/032 PHONE SUBMITTED ON 20 NOV 14 we know NOKIA not only by name but also by quality and service. Hence i purchase nokia lumiya 720, there some minor problems observed but this time a major problem occured i update window 8.1 a couple of months ago but from that time screen rotation is not working, as well as i got free, i visited in nokia care at ghatkopar, they checked my phone and show me some 11 touch in damage condition also blame that phone damage by me some ways. as we know its not possible to open back side cover in our home, it required specific tool for it, also if they found it was opened by me so it is not acceptable to repair under warranty device if opened some where else, otherwise i[censored] check my phone there is only a dent mark at the bottom of right side which was damage some month after the purchase not this time, exept there are not any dent or damage outer side of phone then how is possible to damage inside? it means it could be manufacturing defect or may be damaged by ur executive who attend last two time, i just want my phone repaired in warranty terms that is why i extended warrant period to trust on NOKIA Requesting u to repaire my phone as well as possible