[Resolved]  Nokia India — misguiding customer, damaging phone

Address:

Patna, Bihar

my handset Lumia
520 encounter problem keep hanging just after 2months but the problem became more intense when its touch
not at all work and I have to switch off repeatedly.In may I visit c.care they say once the phone will be updated all problem will vanish.believing his word I hand over the phone it was updated to 8.1 but the next day the phone

hang and then touch was completely not working i have not face this problem earlier may be c.care has damaged the phone .again I visited c.care they say there is a green dark spot beside charging port and this is due to moisture .my phone never gone slightly into water I have option I had to accept it then I ask him what next they say the whole touch portion have to be changed.they say when touch will be there in store I will change it and ask for 10 days after 10 days I go they once again check and they say water log in is there u have to pay2500 despite of warranty.they did not even touch the phone to check slight problem is there.they are not even taking the phone saying we dont accept the phone when I say other c.care of patna accept the phone and phone goes to company and when its not
made there then comes the situation of changing the board as they say water has gone in circuit but i did not believe it.even my phone is under warranty they did not even make a attempt to solve the phone problem then whats use of warranty please dont give it and dupe customer .moreover they did not let me go to otherc.care in patna as after jobsheet is made other c.care not accept it and after this 3 month warranty will be gone.in 1 c.care everyone are giving different reply.atleast they should reduce the price as my phone is under guarantee
they are demanding exact rupees.