Nokia India — Mobile Repair | |||
I had given my Mobile Phone Nokia Lumia 720 for repair at Nokia Care Shimla on 24.10.2014, almost 3 months have elapsed and no information is being provided by the Nokia care. I had also contacted them over mail, and last service request no is 1-[protected]. Further the Nokia Care Shimla is in a habit to evade service Tax, as they advise customers to avoid billing, and I was also advised in a similar fashion, when on the previous occasion I got my phone repaired (dated 04.10.2014). Not only they are providing very poor service, but also work against the national exchequer by avoiding Service Tax, which is a loss to the country. Strict action must be taken against them, and they must be advised to deliver the repaired Mobile handset at the earliest Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 12 4483 3000
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+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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I purchase a Lumia 535 in Jan month 2015. After 2 month I am facing touch screen problem. I submitted a mobile in Nokia services center. Nokia services center's employee told me I will take approx on month. Now it going more than 1 month but I didn't got my mobile. When last week I visit he shop he told he will give new mobile. But I want extra money. He wants I will give 525.
I can't understand why he asking money because it is in warranty period.
Mobile Details
1.Name: Ravindra Kumar ([protected])
2. Model : Lumia 535
3. IMEI No : [protected]
4. Service Center :
Galaxy Care
Care location, Recycling point
Address: Vasudev Enclave, Kankadbag Main Rd. 800020, Patna (Bihar), India
Phone: 91-[protected]
Email: [protected]@caresupportindia.com