Nokia India — nokia care thieves!- lumia 820

Address:

Pune, Maharashtra

Hi, Nike care centers are thieves. On 9th June I went to Nike care center in hadapsar pane for my Lima 820 phone. The screen was broken so it had to be replaced. They said it will take two days for screen to come. When I called them after two days they said one more week..When I called them like 10 days later they said sir we are getting it ready today..U can pick it up..I went to the service center..waiteD for 2 hours. Then they say sorry we cant fix it because of the faulty touch panels they are receiving from the company. Then they say we will send to Chennai so that they can fix and now they will charge me 2k additional. I said I need to shift to Bangalore in 10 days but the manager guarenteed that within 8 days it will come..i went there again after like 8 days and the the service center says sorry we didnt send the set to chennai. We thought of giving it another try. After lots of heated up conversation i got the phone back with nothing repaired. I also complained to the customer care and they just said 'Sorry'. Yesterday i went to Bangalore marathalli nokia care to show my phone. Now these people tell me that the display is missing along with the broken touchpad and would cost you around 11k. Now i didnt even open the phone and they say that display is missing? That means nokia care pune just stole my display which was working correctly. So after wasting my 30 days all i got was the same broken phone with stolen display.I am going to raise this issue to higher authorities. Never buy nokia phones. my nokia complaint number in pune- 1-[protected]