Nokia India — Nokia lumia 1520 display screen damaged while charging.

Address:

New Delhi, Delhi

Bought lumia1520 model on 4 thsept2014 for rupees39575/-from Amazon.in.nightbefore yesterday i put my handset on charging, next morning when i checked my phone i found some problem in display screen, i went to nokia care manav communication (116_433527)at 2530, hudson lines kingsway camp GTB Nagar delhi 110009.i showed my phone to them they said display screen is been damaged and will replace it if i pay them rupees15536/- and it will take 45 minutes to replace the display screen.when, i informed them that the handset is under warranty they started giving different versions and started making lame excuses that display screen is not in the stock, it will take 2 months time, and when i asked them to register my complaint they said, computer is not working, printer is not working internet is down all blah...etc. they were not interested in registering my complaint or open a job sheet. On my repeated request and repeated insistances they finally registered my complaint and refused to repair my handset, and asked to come tomorrow for job sheet.on my repeated insistance they gave me the job sheet number:[protected]/150121/026.they were arrogant, unprofessional, uncurteous, pathetic people, they are maligning the company's name.i hope, the company nokia which is currently under Microsoft's management will definitely protect their valuable customers rights and resolve the problem and repair the handset or replace the handset .my faith in nokia will grow stonger then before, if they punish the unprofessional people fro nokia care, hope for early reply.thanks and warm regards. Siddhant mehra [protected] Chaman kumar mehra [protected] Date:22:01:2015